These Terms of Service (“Terms”) govern your use of the websites, mobile applications and services (collectively, the “Services”) provided by MEGPlay (as defined below).
These Terms applies to all users of the Services, including without limitation users who are sellers, buyers, merchants, or contributors of content, information and other materials. If you are entering into this agreement for and on behalf of a business entity, and the term “you” in this agreement shall mean the business entity on whose behalf you are using the Services, unless the context does not permit.
If you are accessing the Services from North or South America, these Terms are between you and MEGPlay Inc. If you are accessing the Services from elsewhere in the world, these Terms are between you and MEGPlay Pte. Ltd. For ease of reference, each of MEGPlay Inc. and MEGPlay Pte. Ltd. are referred to in these Terms as “MEGPlay”.
By using the Services in any manner, including but not limited to visiting or browsing the Services, you agree to observe and be bound by these Terms and the additional terms and conditions and policies referenced herein and/or available by hyperlink.
MEGPlay reserves the right to change or modify these Terms at any time. You will be deemed to have agreed to the amended Terms by your continued use of the Services following the date on which the amended Terms are posted here.
If you have any questions, please refer to our Help Centre.
2. Use of the Services
Subject to your compliance with these Terms, MEGPlay grants you a limited, non-exclusive, revocable (with or without cause), non-transferable right and license to use the Services.
You shall use the Services in accordance with these Terms and shall not:
Upload any Content (as defined below) that violates or infringes another party’s rights of publicity, privacy, copyright, trademark or any other intellectual property right.
Copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, interfere with, or disrupt the integrity or the performance of the Services.
Make any modification, adaptation, improvement, enhancement, translation or derivative work from the Services.
Violate any applicable laws, rules or regulations in connection with your access or use of the Services.
Use the Services in violation of or to circumvent any sanctions or embargo.
Remove, alter or obscure any proprietary notice (including any notice of copyright and trademark) of MEGPlay or its affiliates, partners, suppliers or licensors.
Use the Services for any purpose for which it is not designed or intended.
Use the Services to create or promote a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for the Services or any services, product or software offered by MEGPlay.
Use any proprietary information or interfaces of MEGPlay or any other intellectual property of MEGPlay in the design, development, manufacture, licensing or distribution of any application, accessories or devices for use with the Services.
Use the Services to send, post, or otherwise communicate any Content which is offensive, indecent, threatening, abusive, insulting, harassing, defamatory, libellous, deceptive, fraudulent, tortious, obscene, profane, invasive of another person’s privacy, or racially, ethnically or otherwise objectionable.
Use the Services to send automated, unsolicited or unauthorised messages, advertising or promotional material or any junk mail, spam or chain letters.
Upload to, or transmit through the Services any data, file, software or link that contains or redirects to a virus, Trojan horse, worm or other harmful components.
Use any scraper, robot, bot, spider, crawler or any other automated device or means to access, acquire, copy or monitor any portion of the Services, or any data or content found or access through the Services.
Collect any information in respect of other users without their consent.
Commit any act to avoid paying any applicable fees and/or charges.
Authorise or encourage anyone to do any of the foregoing.
You would need to have an account with MEGPlay (“Account”) in order to use some parts of the Services. When you create an Account, you represent and warrant that:
If you are individual, you are at least 18 years of age.
If you are representing a company, organisation or any other legal entity (“Entity”), you have authority to bind the Entity to these Terms.
You are capable of entering into and performing legally binding contracts under applicable law.
All information which you provide is accurate, up to date, truthful and complete. If you are under 18 years of age, you may only use the Services with the consent of and under the supervision of your parent or legal guardian who shall be responsible for all your activities.
You are responsible for all activities under your Account. You, therefore agree to:
Keep your password secure.
Keep your account information up to date at all times. Comply with MEGPlay’s policies and all applicable laws with respect to your activities and the Content which you upload to the Services.
You shall not set up multiple Accounts, or transfer or sell your Account or user ID to another party. You must not use another user's Account without their permission.
3.1 MEGPlay Pro Subscriptions
In addition, you may also purchase MEGPlay pro subscriptions (“MEGPlay Pro Subscriptions”) for access and use of additional features and Services via a subscription service on or via any of the Platforms (as defined below) or any of the methods as may be made available on the Platforms or as may be notified to you from time to time.
Any such purchases shall be in accordance with MEGPlay’s prevailing subscription rules and fees, which can be found at https://sg.MEGPlay.com/pro/, and forms a part of these Terms. You can read more about MEGPlay Pro Subscriptions in the same article.
You acknowledge and agree that:
All MEGPlay Pro Subscription fees are due in advance.
You may only cancel your initial MEGPlay Pro Subscription order within thirty (30) days of the activation date and receive a full refund by providing us with a written notice at business@theMEGPlay.com or by contacting your account manager. Should you cancel after thirty (30) days, your payment is non-refundable and your MEGPlay Pro Subscription will continue until the end of your contracted term. If the minimum subscription period applicable to your MEGPlay Pro Subscription has not yet expired as at the date of such cancellation, the prevailing administrative, termination or other fees (if applicable) shall also be due and payable by you. For the avoidance of doubt, there will be no refunds in the event that: (i) your Account is suspended or terminated due to a breach of these Terms; and/or (ii) any Content has been removed in accordance with these Terms.
You may upgrade your MEGPlay Pro Subscription by making a top up to the prevailing subscription fees by providing us with a written notice at business@theMEGPlay.com or by contacting your account manager.
MEGPlay reserves the right to amend, suspend and/or terminate all or any part of any MEGPlay Pro Subscription, its terms and conditions, the types of content or services offered on or via the Platforms, the subscription period and rates for such MEGPlay Pro Subscription.
Your subscription will continue and be renewed automatically on a monthly/yearly basis after the first month/year until you expressly instruct us that you wish to terminate your relevant MEGPlay Pro Subscription by providing us with written notice of non-renewal at least thirty (30) days’ before the expiration of the applicable current subscription period. All such notices should be made to business@theMEGPlay.com. Unless otherwise stated by MEGPlay, any renewal of your subscription will be on the then prevailing subscription terms thereof.
MEGPlay does not represent or warrant that the said additional features and Services will remain available as a MEGPlay Pro Subscription.
You shall be bound by any specific terms governing payment, subscription fees, minimum subscription periods, entitlements to any gift or premium under any promotion, termination fees and delivery fees which are applicable to your MEGPlay Pro Subscription, as set out in our application forms for the relevant subscription packages and payment terms you have selected.
Your application for any MEGPlay Pro Subscription is subject to our acceptance. MEGPlay will try to process your MEGPlay Pro Subscription promptly but does not guarantee that the MEGPlay Pro Subscription will be available to you by any specified time, even if an estimated time is indicated. The agreement with you for receipt of the MEGPlay Pro Subscription will come into effect only when you receive a confirmation of your subscription from MEGPlay.
Unused entitlements, MEGPlay Coins and listing quota from your annual MEGPlay Pro Subscription do not carry over to the following billing cycle and will automatically expire after one (1) billing cycle. When your applicable current subscription period ends, you will forfeit all rights to any entitlements, MEGPlay Coins and listing quota.
2. What personal information do we collect
You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:
Information we collect automatically: When you visit our Website, use our Services and or reply to ads or other content, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:
information from your interaction with our Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from www.MEGPlay.com, MEGPlay.today, or MEGPlay.business domains, referring URL, ad data, IP address and standard web log information; and
information we collect through cookies, web beacons and similar technologies.
Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:
Information that you provide to us when you register for an account or for the Services that you use including for example, your name, address, email address, telephone number or financial information; additional information that you may provide to us through social media sites or third party Services;
Information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us; and
Information about your location and the location of your device, including your device's unique identifier information if you have enabled this service on your mobile device.
Information from other sources: We may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is not limited to: demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.
3. How we use your personal information
You agree that we may use your personal information (see above) for the following purposes:
To provide you access to our Services and Customer Support by means of e-mail or telephone;
To personalize, measure and improve our Services, content and ads;
To provide you with other services that you have requested, as described when we collected the information.
Sharing information with and registration on social media sites: We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook, Google Plus and Twitter.
Service providers with whom we have entered into an agreement to help us provide our Services on the website, such as financial service providers, marketing agencies and technical support. In such cases, the personal information shall remain under the control of MEGPlay.
To comply with legal obligations or a court order; or
If this is necessary for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution, or
If it is necessary to maintain our policies or to protect the rights and freedoms of others.
Other third parties to whom you have given consent to share your information via [same as above], e.g. in the framework of a cooperation;
Companies that we intend to merge with in the context of a reorganisation or that acquire us;
An intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an advertisement violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, inter alia, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the relevant advertiser
Without limitation to the foregoing, we shall moreover - in our efforts to respect your privacy and to keep the website free of malicious persons or parties - not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure (i) is necessary for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), for the purpose of obtaining legal advice or is necessary for the purposes of establishing, exercising or defending legal rights, (ii) is necessary for the prevention or detection of crime, the capture or prosecution of offenders, or the assessment or collection of tax or duty, (iii) is requested by a body that performs public regulatory functions.
Information you share on www.MEGPlay.com, MEGPlay.today, or MEGPlay.business domains: Our Website allows users to share advertisements and other information with other users, thereby making this shared information accessible to other users. Since our Website also enables you to directly contact a buyer or seller, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users.
In case you visit our Website from a shared computer or a computer in an internet café, we strongly recommend that you log off after each session. If you do not want the shared computer to remember you and/or your credentials, you will need to remove cookies and/or the history of your website visits.
4. Marketing Purposes
You agree that we may use the information collected by us to send you offers, whether personalised or not, or to contact you by telephone regarding products or Services offered by MEGPlay or companies of MEGPlay.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.
When you no longer wish to receive marketing communications from us, you can, where applicable, change your preferences in your MEGPlay account, or follow the unsubscribe link in the marketing communication you received.
6. Accessing, Reviewing and Changing Your Personal Information
We cannot modify your personal information or account information. You can modify your own information by logging into your MEGPlay account. If you want to close your account (where applicable) with us, please send us a request here. We will process your request within a reasonable period of time and process your personal information in accordance with applicable law. Alternatively, you can also contact Customer Support at mail@MEGPlay.com, MEGPlay.today, or MEGPlay.business domains to access your personal information stored by us that is not directly accessible on MEGPlay. We may charge a fee to compensate costs; however the fee shall not exceed the amount permitted by law. If your information is factually incorrect or incomplete or irrelevant for the purposes for which we process your information, you can request us to modify or delete your information.
7. Protection and retention of your personal information
We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us through the Contact Form.
We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.
8. Other information
Abuse and unsolicited commercial communications ("spam"): We do not tolerate abuse of our Website. You do not have permission to add other MEGPlay users to your mailing list (e-mail or postal) for commercial purposes, even if a user has purchased something from you, unless the user has given his explicit consent. If you notice that someone is abusing our Website (spam or spoof emails), please notify us here.
Contact: If you have any questions about MEGPlay and our Website please contact us by clicking here.